VULNERABILITY DISCLOSURE POLICY

LAST UPDATED: 05.05.2025

INTRODUCTION

Volume LWH LLC ("we," "us," or "our") takes the security of our website and our customers seriously. We welcome responsible disclosure of security vulnerabilities that could affect volumelwh.com or any of our subdomains including, but not limited to shop.volumelwh.com (the "Site") or its users.

REPORTING A VULNERABILITY

If you discover a potential security issue, please contact us at:

Email: info@volumelwh.com

Subject Line: "Security Vulnerability Report"

Please include as much detail as possible to help us understand and access the issue.

GUIDELINES FOR RESEARCHERS

Do not engage in activities that may harm the Site or its users.
Do not attempt to access or modify data that does not belong to you.
Do not disrupt or degrade the Site's availability.
Provide sufficient information for us to reproduce and validate the vulnerability.

NO COMPENSATION

We do not offer monetary rewards or compensation for vulnerability reports.

LEGAL SAFE HARBOR

If you follow these guidelines and act in good faith, we will not pursue legal action related to your report. However, we reserve all legal rights in the event of malicious activity or non-compliance with these guidelines.

ACKNOWLEDGEMENT

While we may acknowledge valid reports at our discretion, submission of a report does not guarantee public recognition or any other form of compensation.