PRIVACY POLICY

LAST UPDATED: 05.05.2025

OVERVIEW

This Privacy Policy explains how Volume LWH LLC ("we", "us", or "our") collects, uses, shares, and protects your personal information when you visit volumelwh.com or any of our subdomains including, but not limited to shop.volumelwh.com (the "Site") or interact with us.

By using the Site, you consent to the practices described in this Privacy Policy.

INFORMATION WE COLLECT

Information you provide may include:

Contact details (such as name, email, shipping address, billing address).
Payment information (processed securely by third-party providers; we do not store your full payment details).
Account information (if you create an account).
Communications and correspondence.

Information collected automatically may include:

IP address.
Device type and browser information.
Browsing and purchase behavior.

Cookies and similar tracking technologies (see Section 6).

HOW WE USE YOUR INFORMATION

We use the information we collect to:

Process and fulfill orders.
Communicate with you about your purchases.
Provide customer service.
Personalize and improve the Site and our products.
Comply with legal obligations.
If you consent, send marketing communications (you may opt out at any time).

SHARING YOUR INFORMATION

We share information with trusted third parties only as necessary to provide our services, including:

Payment processors.
Shipping and logistics providers.
Shopify Inc. (our e-commerce platform provider).
Service providers assisting with analytics, marketing, and website operations.

We do not sell your personal information.

DATA SALES + TARGETED ADVERTISING OPT-OUT

In accordance with California law (CPRA) and similar U.S. state laws, you have the right to opt out of the "sale" or "sharing" or your personal data for targeted advertising purposes.

To exercise this right, please email info@volumelwh.com with the subject line "Data Sales Opt-Out".

We honor Global Privacy Control (GPC) signals where supported.

COOKIES + TRACKING TECHNOLOGIES

The Site uses cookies and similar technologies to:

Provide and operate the Site.
Analyze Site usage and performance.
Support marketing and advertising efforts.

Cookies may be set by us or by third-party service providers, including Shopify and analytics platforms.

By using the Site, you consent to the use of cookies unless you disable them through your browser settings.

For more information or to change your preferences, please refer to your browser’s help section or contact us at info@volumelwh.com.

Note: Some browsers or regions support the Global Privacy Control (GPC) signal, which we recognize where technically feasible.

YOUR RIGHTS

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your data.
Object to or restrict certain types of data processing.
Request data portability.
Withdraw consent (where applicable).

To exercise these rights, contact info@volumelwh.com.

DATA RETENTION

We retain personal data as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

INTERNATIONAL TRANSFERS

If you access the Site from outside of the United States, you acknowledge that your data may be transferred to and processed in the U.S. and other jurisdictions, where data protection laws may differ from those in your country.

SECURITY

We implement reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

CHILDREN'S PRIVACY

The Site is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors without parental consent.